Terms and Conditions
1. Introduction
This website, www.rimayajewellery.com, is owned and operated by MAYRICH, also referred to as "We," "RIMAYA," "RIMAYA JEWELLERY," "RIMAYA JEWELS," or "The Company." Our registered office is located at A-31 Saraswati Vihar, Pitampura, Delhi - 110034. By accessing or using www.rimayajewellery.com, you, the user ("You"), agree to comply with and be bound by these Terms and Conditions.
2. Acceptance of Terms
By using this website, you acknowledge that you accept and are bound by these Terms and Conditions as long as you access or use the site. MAYRICH reserves the right to update or modify these terms at any time without prior notice. Therefore, we recommend reviewing these Terms and Conditions each time you make a purchase or visit the website.
3. Ownership and Copyright
All rights, including intellectual property rights and copyrights, on this website are owned by RIMAYA, c/o MAYRICH. Unauthorized use of the website’s content, including reproduction, storage, or distribution of any part of it, is strictly prohibited without prior written consent from RIMAYA, c/o MAYRICH.
4. Eligibility
Users must be legally competent to contract as per the Indian Contract Act of 1872. If you are under the age of 18, you are not permitted to use, purchase, or engage in any contracts on this website.
5. Pricing & Payments
At RIMAYA, we strive to provide a seamless shopping experience, excellent customer service, and a wide selection of products at competitive prices. Please note that prices and product availability are subject to change without notice and at the sole discretion of the company.
For orders above ₹10,000, a partial Cash on Delivery (COD) policy is applicable. Customers must pay 15% of the total order amount upfront, with the remaining 85% payable at the time of delivery. Please note that the 15% upfront payment is non-refundable once the order is dispatched.
6. GST (Goods and Services Tax)
All prices listed on the website exclude the applicable GST on jewellery.
7. Payment Methods
Payments for purchases on the website or app can be made using the following methods:
- UPI, Credit Cards, Debit Cards, and Net Banking.
- Online payments are processed instantly and are recommended for faster order fulfillment.
- Cash on Delivery (COD) is available in select areas only.
All online transactions are handled by authorized Payment Gateways, ensuring compliance with security measures set by the RBI and relevant authorities. RIMAYA is not responsible for any unauthorized transactions or data breaches.
8. Credit Card Information
You agree to provide accurate and complete credit card details when making purchases on the website. The credit card used for the transaction must be lawfully owned by you.
9. Cash on Delivery (COD)
Cash on Delivery is available only for orders between ₹1,000 and ₹10,000. Orders exceeding ₹10,000 or under ₹1,000 will be processed as prepaid orders.
10. Cancellation and Modifications
Once an order is placed, we cannot guarantee that it can be canceled or modified. Requests for cancellations or changes will be considered only if the order has not yet been shipped. If the order has not been dispatched, please contact us via email at admin@rimayajewellery.com, and we will make every effort to accommodate your request.
11. Sales and Promotions
Sales are available while stocks last, and the duration of any sale is determined at the sole discretion of RIMAYA. We reserve the right to extend or end a sale at any time without prior notice.
Products included in the Sale category may be removed, replaced, or changed, and prices may be modified at any time, at RIMAYA’s discretion. Please note that no returns or exchanges will be accepted for sale items. For more information, please refer to our Returns and Exchange Policy.
Coupon codes cannot be combined for a single order.
RIMAYA reserves the right to change, modify, or withdraw any sale terms or promotions at any time, with or without notice, and the company’s decision in such matters is final.
12. Contact Information
For any inquiries or assistance, please reach out to us at:
Email: admin@rimayajewellery.com
Phone: +91-9811861556 (Mon-Sat, 10 AM - 6 PM IST)
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